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Your Trip Details

Make sure when filling out your details you provide accurate and up to date information to avoid invalidating any claim on your policy.

Single Trip
Cover for one single trip, up to 183 days in duration.

Annual Multi Trip
If you are taking more than one trip a year, an Annual Multi-Trip policy may be more suitable. This covers you for multiple trips within the destination area you have chosen during a 12 month period for up to 45 days depending on the level of cover you select.

Backpacker policies
A policy for longer trips lasting up to 547 days, depending on the cover level you select.

Single Trip
If you’re buying a single trip policy, please enter the countries you are travelling to for the duration of your trip. You can enter multiple countries. Note: No cover is provided for any trip in, to, or through Afghanistan, Iran, Iraq, Liberia, North Korea, South Sudan, Sudan, Syria Russia or Ukraine or any country listed where the FCDO advise against travel.

Where will you be travelling?

What type of trip are you taking?

Going on a ski trip?

Going on a cruise?

Single Trip and Backpacker policies
Fill in your start and end date. Your start date may well be far into the future, but you’ll be covered for cancellation from the date you purchase the policy. Please note that your policy automatically extends to provide cover if anyone named on the policy is unable to return home due to injury, illness or a public transport delay.

When are you travelling?

Annual Multi-Trip policies
Your cover start date is different to the start date of your first trip. It is important that you buy your annual multi-trip in advance of travelling even if your first trip is still far away, so today’s date is a good date to choose if you’ve already booked your holiday. This is to ensure you are covered for cancellation should your trip be cancelled before it starts.

Cancellation cover will only apply from the policy start date

Your Traveller Details

One person - An individual who is 18 years of age or over.

Couple - You and your spouse, including a civil partner or co-habitee

Family - You, your spouse (including civil partner or co-habitee) and up to 5 of your children aged 17 years and under (age at time of purchase). Cover is provided for single parent families and up to 5 of your children aged 17 years and under. In this description, 'children' includes children, step-children, adopted children, foster children and grandchildren.

Group - A group of individuals travelling together, who may not be related. A group can be up to 7 people.

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Medical Declarations

Medical Declaration

A medical condition should be declared if you or anyone to be insured under this policy:

  1. Is suffering from a medical condition for which he/she:
    a. should have sought medical advice?
    b. is under investigation?
    c. is on a waiting list to undergo investigation?
    d. is waiting for test results?
    e. has been given a terminal prognosis?
  2. Is suffering from a medical condition which he/she knows will require medical treatment during an insured journey?
  3. Is intending to travel to get medical treatment abroad?
  4. Has at any time during the last five years been treated for alcohol or drug addiction?
  5. Is suffering from a psychiatric or psychological condition?
  6. Has ever suffered from: a. A cardiovascular or heart-related condition such as a heart attack, angina, chest pain or hypertension?
    b. A lung or respiratory-related condition (not including stable, well-controlled asthma if there is no other medical condition)?
    c. Any form of cancer whether in remission or not?
    d. A cerebro-vascular condition such as a stroke or T.I.A. (transient ischaemic attack)?
    e. A renal condition or diabetes?
  7. In the 12 months before the purchase of this policy and until the start of any insured journey has suffered from a medical condition for which he/she:
    a. is being prescribed regular medication?
    b. is receiving treatment of any kind?
    c. is on a waiting list for inpatient hospital treatment?
    d. has required an organ transplant or required dialysis?

You are able to cover certain medical conditions under this policy. Please click on the information button for details of what pre-existing medical conditions you must disclose.

Pre-existing medical conditions should be declared if you or anyone to be insured under this policy would answer “Yes” to the above questions. By answering them, you confirm you have the authority and will provide complete and accurate medical information about everyone to be covered. If you are unsure of any answers please contact the person who you're answering on behalf of. If you don't declare pre-existing medical conditions, it may result in part or all of a claim not being paid.

Do you have any pre-existing medical conditions to declare?

Promotional Code

If you have a discount or promotional code, please enter it here:

Eligibility Conditions

By clicking the 'I Agree' box you are confirming that you have read, understand and meet our eligibility conditions:

  • You must not be travelling against the latest FCDO advice.
  • You are 18 years of age or over at the date of buying the policy.
  • You and all persons to be insured have an address in the UK, the Channel Islands (excluding Guernsey) or the Isle of Man and have lived there for at least 6 of the last 12 months and haven’t started your trip yet.
  • You and all persons to be insured are registered with a GP in the part of the UK, the Channel Islands (excluding Guernsey) or the Isle of Man where you live.

Coronavirus

This policy provides COVID-19 cover for Cancellation, Curtailment and Emergency Medical and Repatriation Expenses.

Policies do not provide cover for travelling against FCDO advice as standard. If the FCDO advice changes after you have purchased your policy, you would only be covered for cancellation if you have purchased the enhanced COVID-19 cover offered to you on step 3 of the journey. Please note this is only available for European destinations.

Click here for further Covid cover information


There is no cover if you have to cancel your trip as a result of you being unable to travel due to government travel restrictions (e.g. National Lockdown or Tier Restrictions). If you decide to travel anyway, this policy will not cover you for any peril that may arise, and any subsequent claim under any section of cover in the policy will be rejected.

Please read full policy wording for all terms and conditions relating to COVID-19

Why choose A to Z?

  • 24/7 medical emergency helpline.
  • Winter Sports, Cruise, Wedding, Enhanced Covid-19 Cover available for an additional premium.
  • Easy claims process.

Contact Us

By email, by telephone or by post we're happy to help.

If you have a question about our products or your policy you may find the answer within our FAQs (Frequently Asked Questions) page.

Monday - Friday 9am-5.30pm

Call us
0330 175 7858

Email us
travel.sales@atoz-insurance.co.uk