For emergency medical assistance whilst on holiday please call our 24/7 assistance hotline who are there to help you and/or fellow travellers through your ordeal:
- +44 (0) 1403 288 168 (from anywhere except USA, Canada or Mexico)
- +1-844-780-0494 (toll free from USA or Canada)
- 00 1 819 780 0494 (from Mexico)
Travel Insurance
All other travel insurance claims with the exception of those relating to gadgets, financial failure or legal expenses can be processed by:
- Calling: 0330 175 7866 (local rate call) (open Monday to Friday, 09:00-17:00)
- Email: info@csal.co.uk
- Online: www.submitaclaim.co.uk/atoz
- Post: A to Z Insurance Travel Claims, 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD.
Gadget Claims:
- Phone: 0330 175 7866 (local rate call)
- Email: AtoZtiga@taurus.gi
- Post: Taurus Insurance Services Ltd, Suite 2209-2217 Eurotowers, Europort Road, Gibraltar
Legal Costs and Expenses Claims:
- Phone: 0330 175 7866 (local rate call)
- Email: newclaims@das.co.uk
- Post: DAS Legal Expenses Insurance Company Limited, DAS House, Quay Side, Temple Back, Bristol, BS1 6NH